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Salesforce Systems Administrator

Cambridge, MA
The Salesforce Systems Administrator is a key member of the business applications team responsible for the development, support and operations of various applications using Salesforce Sales Cloud, Salesforce Marketing Cloud, Salesforce Communities, and related client systems. The Administrator will work closely with our community and vendor partners to support current and future business processes. This role includes technical, administrative and analytical requirements and capabilities. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance, training and onboarding of our CRM platform.

· Serves as primary system administrator for Salesforce environment with 100+ users
· Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
· Works with our business applications team to establish suitable
processes to support administrative, development, and change
management activities

· Assist in training of new users and the growth of Salesforce skills
· Acts as a liaison between our users, vendors and the business
application development teams

· Works independently with members of the community to define
and document development requirements

· At least two years of experience as a certified Salesforce Administrator
· Salesforce.com Admin (ADM201 and ADM211) certified

· Bachelors Degree, preferably in Computer Science or similar field.
· Development experience with Apex, VisualForce, HTML/CSS, Ampscript,
JavaScript, SQL

· Understanding of marketing automation technology including Marketing
Cloud, Salesforce, common integrations and third‐party technology

· Hands on experience with email and landing page (Cloud Page)
development, including templates, modular and responsive designs

· Understanding of relational database concepts, ETL processes, data
management and segmentation best practices
Thank you,
Doreen Daly

(w) 508-293-4038
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